In today’s fast-paced, customer-centric world, delivering high-quality outcomes is a critical success factor in every project. Whether you're launching a new product or building infrastructure, quality isn't just a checkbox—it's a promise to deliver value.

That’s why Quality Management, as defined in PMBOK 6, remains a key focus of the PMP® exam, even with the evolution to the PMBOK 7's principle-based framework.

🎯 Why Quality Management Still Matters

PMBOK 6 gives us a structured approach to Quality Management through:

• Quality Planning – Determining quality standards and how to meet them
• Quality Assurance – Ensuring quality requirements are being followed
• Quality Control – Monitoring and measuring project outputs to ensure compliance

These practices tie directly into PMBOK 7’s focus on value delivery — after all, the real goal of any project is to satisfy the customer through high-quality outcomes that meet (or exceed) expectations.

Understanding quality principles from PMBOK 6 equips you to:

✔ Identify appropriate quality standards

✔ Establish metrics for performance

✔ Conduct root cause analysis to prevent future defects

✔ Foster continuous improvement — a key expectation in Agile and hybrid environments

🌀 Agile vs. Predictive Approaches to Quality

While traditional (predictive) projects may use detailed documentation and quality gates, Agile emphasizes continuous feedback and iterative improvement. Tools like Definition of Done, regular retrospectives, and test-driven development all align with PMBOK’s quality goals—just approached differently.

The PMP® exam will expect you to compare and apply these quality approaches depending on the delivery method.

🧠 What to Expect on the PMP Exam

Be ready for questions on:

• Cost of Quality (COQ)
• Quality assurance vs. quality control
• Metrics like defect frequency or process compliance
• Root cause and process analysis
• Agile quality practices like frequent validation and retrospectives
  
  

🔑 Takeaway

While PMBOK 7 shifts the lens toward value delivery, PMBOK 6 provides the practical tools for making that value measurable and consistent. Quality management is about customer satisfaction, continuous improvement, and measurable excellence—all of which are tested in the PMP exam.

🚀 Ready to deliver value through quality?

Our PMP Certification Prep dives deep into Quality Management, offering clear explanations, mock exams, and real-world applications.

📅 Next cohort starts July 5

💰 Early bird ends June 15 — save $300

👉 Register today to access the full Quality module and more: 

https://www.supplychainschool.ca/event/pmp-certification-prep-july-2025-128/register