Administrative Assistant

About Cerial Project Services

Cerial Project Services is a leading project management firm committed to delivering exceptional services to our clients. We specialize in project execution, management, and support, ensuring successful outcomes for a diverse range of projects. We are seeking a highly organized and motivated Administrative Assistant to support the Founder and President in our marketing efforts, client support activities, and overall administrative management of the business.

Job Summary

The Administrative Assistant will play a crucial role in supporting the Founder and President by handling a variety of tasks related to marketing, client support, and administrative functions. The ideal candidate will be proactive, detail-oriented, and capable of managing multiple responsibilities in a fast-paced environment.

Key Responsibilities

Administrative Support:

• Manage the Founder and President’s calendar, including scheduling meetings, appointments, and travel arrangements.
• Handle incoming and outgoing correspondence, including emails, letters, and phone calls.
• Prepare and edit documents, reports, and presentations.
• Maintain organized filing systems, both electronic and physical.
• Assist with special projects and other administrative tasks as needed.

Marketing Support:

• Assist in the development and execution of marketing campaigns and strategies.
• Manage social media accounts and create engaging content.
• Coordinate the creation and distribution of marketing materials, such as brochures, newsletters, and email campaigns.
• Conduct market research to identify trends and opportunities.
• Track and report on marketing metrics and performance.

Client Support:

Serve as a primary point of contact for clients, addressing inquiries and providing excellent customer service.

Assist in the preparation and coordination of client meetings and presentations.

Maintain accurate client records and update the CRM system.

Follow up with clients to ensure satisfaction and gather feedback.

Coordinate with various departments to resolve client issues promptly.

Project Management:

Assist in the planning and execution of projects, ensuring timely completion and adherence to quality standards.

Coordinate with team members and external stakeholders to ensure smooth project workflows.

Track project progress and prepare status reports.

Identify and address potential issues or roadblocks in project execution.

Office Management:

Oversee office supplies inventory and order supplies as needed.

Ensure the office environment is well-maintained and conducive to productivity.

Coordinate office events and meetings, including catering and logistics.

Handle basic bookkeeping tasks and coordinate with the finance department as needed.

Qualifications

Education: Bachelor’s degree or Diploma in Business Administration, Sales & Marketing, Supply Chain & Logistics or a related field preferred.

Experience: Minimum of 2 years of experience in an administrative, sales or assistant role, preferably supporting logistics and supply chain operations.

Skills:

Excellent organizational and time management skills.

Strong written and verbal communication skills.

Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).

Experience with marketing tools and social media platforms.

Ability to handle sensitive and confidential information with discretion.

Strong interpersonal skills and customer service orientation.

Ability to multitask and prioritize effectively in a fast-paced environment.

Personal Attributes

Proactive and self-motivated with a positive attitude.

Detail-oriented with a high level of accuracy.

Flexible and adaptable to changing priorities.

Strong problem-solving skills and ability to think critically.

Team player with a collaborative mindset.

• Great team of smart people, in a friendly and open culture
• Flexible work hours
• Expand your knowledge of various supply chain and business processes
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a consulting start-up company